HandmadeCraftedVibes

FAQ

Frequently Asked Questions

Here you will find answers to commonly asked questions. If you don't see your query, feel free to reach out to our customer service team for further assistance.
1
How to select the fabric of the hijabs?
For everyday wear, cotton and jersey are comfortable and breathable. For a more elegant look, chiffon and silk offer a luxurious feel, while wool and knit are great for colder weather.
2
Which accessories will go with a hijab?
Accessories like statement earrings, headbands, brooches, long necklaces, and bracelets complement a hijab beautifully, adding style while keeping the look modest and elegant.
3
How to find the correct hijab size?
To find the correct hijab size, choose a length that suits your preferred style—longer scarves are great for draping and wrapping, while square scarves are ideal for a neat, fitted look. Consider your face shape and how you want to wear it for the best fit.
4
How can I change my order?
To change your order, please contact our customer service as soon as possible. We’ll do our best to accommodate your request if the order hasn't been processed or shipped yet.
5
Can I return or exchange fee items?
Accepts returns and exchanges; however, shipping fees are non-refundable, and return shipping costs are the customer's responsibility.
1
What Return Policy Do You Have?
Our return policy allows returns within 15 days of receiving your order. Items must be unused, unwashed, and in their original packaging. Please contact our customer service team for return instructions. Shipping fees are non-refundable, and the customer is responsible for return shipping costs.
2
How can I follow up on my order?
To follow up on your order, please contact our customer service team with your order number. We’ll provide you with the latest status and tracking information. You can also track your order through the link provided in your shipping confirmation email.
3
Which forms of payment are accepted by you?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. For local orders, we may also offer cash on delivery. Please check during checkout for all available payment options.
4
Do you provide shipping to other countries?
Yes, we offer international shipping to select countries. Please check our shipping policy or contact customer service for details on shipping availability and rates to your specific location.
5
How can I get in touch with your customer service?
You can get in touch with our customer service via email or phone. For quicker assistance, feel free to reach out to us on social media or via WhatsApp. Our team is always ready to help!
6
Do the measurements match the sizes?
Yes, we ensure that the measurements provided for each item match the actual sizes. However, slight variations may occur due to fabric type and design. We recommend checking the size guide before purchasing and contacting customer service for any sizing concerns.
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